📋 Privacy Policy
SHREE GOLD BULLION · Last updated:
✅ This Privacy Policy complies with Google Play Console requirements, GDPR, and Indian IT Act 2000.
1. Information We Collect
📱 Personal Information You Provide
- Name & Username - For account identification
- Phone Number - For order confirmation & WhatsApp support
- Email Address - For transaction receipts
- Address - For GST invoicing & delivery
- GST Number - For tax compliance (optional)
- Order Details - Gold/Silver purchases, quantities, amounts
🤖 Automatically Collected Information
- Device Information - Model, OS version, unique device ID
- App Usage Data - Feature interactions, crash logs (via Firebase)
- IP Address - For security & approximate location (regional pricing)
🔗 Third-Party Services Used
- Firebase (Google) - Database, Authentication, Analytics, Crashlytics
- Socket.IO - Real-time rate streaming
- Gold/Silver Price APIs - External market data feeds
2. How We Use Your Information
- ✅ Process and confirm gold/silver orders
- ✅ Calculate GST and generate invoices
- ✅ Communicate order status via WhatsApp/Call
- ✅ Improve app performance and fix bugs
- ✅ Comply with tax and legal requirements
- ✅ Prevent fraud and secure terminal access
⚠️ Important: We do NOT sell, rent, or share your personal data with any third parties for marketing purposes.
3. Data Storage & Security
- Storage Location: Google Cloud (asia-southeast1 region - Singapore/India)
- Encryption: TLS 1.2+ for data in transit, encrypted at rest
- Retention Period: Order history kept for 7 years (tax compliance)
- Account Deletion: You can delete your account anytime via app settings or email request
4. Your Rights
Depending on your location, you have the right to:
- 🔍 Access - Request a copy of your data
- ✏️ Correct - Fix inaccurate information
- 🗑️ Delete - Remove your account and data
- 📤 Export - Receive your data in portable format
- ⛔ Object - Stop certain data processing
To exercise these rights, email privacy@shreegoldbullion.com
5. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe your child has provided us with personal data, please contact us immediately.
6. Data Sharing Disclosure
We share data only in these limited scenarios:
- Service Providers: Firebase, analytics partners (under confidentiality)
- Legal Compliance: If required by law, court order, or government regulation
- Business Transfer: Merger, acquisition, or sale of assets (with prior notice)
7. Contact Information
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last updated" date. Continued use of the app after changes constitutes acceptance.
📌 Google Play Data Safety Declaration
As required by Google Play Console, we declare the following data collection:
- ✓ Location (approximate) - Regional pricing
- ✓ Personal info - Name, email, phone, address
- ✓ Financial info - Order history, purchase amounts
- ✓ App interactions - Analytics & crash logs
- ✓ Device IDs - Authentication & security
All data is encrypted in transit. Users can request account deletion at any time.
© 2024-2026 SHREE GOLD BULLION. All rights reserved.
This privacy policy complies with Google Play Console requirements.